Metro Cruise delivers incomparable ground guest services rooted in our industry knowledge and expertise. We place significant value on a strong first impression as we are the initial point of contact for every passenger embarking on their journey.
We have a deep understanding of guest needs and strive to provide an exceptional experience through every interaction, including guest transportation to and from the airport, hotels, and ship. From the moment we welcome cruise guests, we demonstrate an unmatched level of customer service and attention to detail.
Our Concierge Services are designed to welcome even the most challenging of requests. We work harmoniously with cruise terminal management, stevedoring, and ship’s agency service teams to provide a perfectly organized client and guest experience.